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Return Policy

We hope you love what you ordered, but if not, we will take care of your purchase for you.  Simply send us an email, including your full name, order number, and product you purchased.

We gladly accept returns of new, unused items in their original condition, including all tags and other item packaging. Once we receive the return items, we will issue you a refund minus the shipping cost of the item.

For used items that don’t meet your needs, we will issue you a refund within 30 days of purchase, minus the shipping cost once we receive the return items. 

If you received a damaged or defective item, please let us know so that we can resolve the issue by either return, replacement, or exchange.

If you placed an order for an item but want to exchange it for something else after receiving the original order, please be aware that you will need to pay for shipping to return the original item. This can be in the same envelope the order arrived in, a standard letter envelope with the appropriate number of stamps, or a box. Contact us beforehand so that we can discuss the exchange details. As soon as the item to be exchanged is received, the new item will be shipped.

Send the item to be exchanged to:

1647 Oakbrook Dr. Suite A, Gainesville, GA 30507

We hope to provide you with more quality items to meet your jewelry needs in the future!