We hope you love what you ordered, but if not, we will take care of your purchase for you. Simply send us an email, take our brief Customer Satisfaction Survey, and we will gladly process your return. We gladly accept returns of new, unused items in their original condition, including all tags and other item packaging. For new items, we will issue you a refund minus the shipping cost of the item. For used items that don’t meet your needs, we will issue you refund within 14 days of purchase. After completing our survey, we’ll issue you a refund minus the shipping cost. Feel free to keep or dispose of the item at your leisure. We hope to provide you with more quality items to meet your jewelry needs in the future!
Exclusions: Items that have been purchased for more than 14 days.